"it is important that the receptionist experience during this time be shared. A broad ask is for pet owners to have empathy for the person who answers the phone at your clinic"

www.southwestjournal.com/voices/ask-the-veterinarian/2020/08/why-is-it-so-hard-to-get-an-appointment-with-your-vet-right-now/?fbclid=IwAR3hqjpt2SW0vWptp7KJcDAQWoZVg7vdu_dT_UNY7XL5vLp5N84jWXGTvRo​click here for article